Refund Policy

At Jivan Sangam, we strive to provide the best matrimonial services and ensure customer satisfaction. However, we understand that there may be situations where you may need to request a refund. Please read our refund policy carefully before making a purchase.

Refund Eligibility

• Refunds are only applicable on subscription plans purchased directly through our website.

• A refund request must be made within 7 days from the date of subscription.

• After 7 days, no refund requests will be entertained under any circumstances.

How to Request a Refund

To initiate a refund, please email us at contact@jivansangam.com with the following details:

• Your registered name and contact number

• Date of subscription

• Reason for requesting the refund

Our support team will review your request and respond within 3-5 business days.

Refund Process

• If your refund is approved, the amount will be credited back to your original payment method within 7-10 business days.

• Any applicable service or transaction fees may be deducted from the refunded amount.

Non-Refundable Situations

• Refunds will not be granted for requests made after 7 days of subscription.

• If the user has violated any terms and conditions of Jivan Sangam.

• Partial usage of the subscription service does not qualify for a refund.

If you have any questions regarding this policy, feel free to contact us at contact@jivansangam.com.

Thank you for choosing Jivan Sangam — where relationships begin with trust.